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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Walker

Amanda Walker

March 17, 2025

5  out of  5
rating by Amanda Walker
"This office goes above and beyond what is required. I need an insurance last minute and it was five minutes before closing time and Kristen stayed late to help me get my Policy started. I would definitely recommend this office to anybody and everybody needing insurance."
We responded:
"Thank you, Amanda, for sharing your experience! I'm happy Kristen could assist you with your insurance needs, even at the last minute. Your recommendation means a lot to us. If you ever have more questions or need further assistance, don't hesitate to reach out!"
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Deborah Scott

March 11, 2025

5  out of  5
rating by Deborah Scott
"Excellent support and follow up on our needs. We’ve been State Farm customers for about 27 years and really appreciate having a local agent available for questions and personalized service."
We responded:
"Thank you, Deborah, for your wonderful feedback! I'm delighted to know that our support and personalized service have met your expectations over the years. It's fantastic to have you as part of our State Farm family for 27 years. If you have any questions or need assistance, feel free to reach out anytime. We're here to help!"
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FOREIGN FAMILY

February 27, 2025

5  out of  5
rating by FOREIGN FAMILY
"Great customer service.Very professional."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you found our customer service and professionalism to your satisfaction."
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B Ewing

February 27, 2025

5  out of  5
rating by B Ewing
"This office responds quickly and professionally. I've been with State Farm Ins for 40+ years and they have never failed to take care of me when I need them."
We responded:
"Thank you, B Ewing, for your wonderful feedback! I'm happy to know that our office has consistently met your needs over the years. Your loyalty to our Germantown office is truly appreciated. If you ever have any questions, please feel free to reach out. We're here to help!"
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Dominique Covington

February 26, 2025

5  out of  5
rating by Dominique Covington
"Best in town ! I’m so happy to have met Christin! She’s made having insurance so easy for my family and I."
We responded:
"Thank you, Dominique! I'm glad to know that Christin has made your insurance experience so easy and enjoyable. It's wonderful to have her on our team, and we're here to assist you and your family with any future needs. Feel free to reach out anytime!"
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Retavious Matthews

February 24, 2025

5  out of  5
rating by Retavious Matthews
"Fast, reliable & people driven services ! The best insurance agents I’ve encountered thus far. Highly recommended !"
We responded:
"Thank you, Retavious, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs!"
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John Skelton

February 23, 2025

5  out of  5
rating by John Skelton
"Great service from Davis and Christin! Clear communication on every detail with great follow up!"
We responded:
"Thank you, John, for your fantastic feedback! I'm glad to hear that our office provided you with clear communication and excellent follow-up. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Alex McWaters

February 20, 2025

5  out of  5
rating by Alex McWaters
"Davis is an amazing agent. He is always very responsive whenever I need something and always a pleasure to work with. At this point I cant imagine using another agent."
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Josephine hinton

February 6, 2025

5  out of  5
rating by Josephine hinton
"Today I had the best!! Experience with customer care not to be confused with service only. How you care for a customer is very intimate. Helping the customer to feel understood and going to extra mile to be personable and relatable is an art of customer "care" along with accomplishing the goal! I asked her name and still for got but it's 3:30pm central and she is the only female in the office to take the calls. I'm sorry but she also sent this link...Christin!!! Yes, thank you !!"
We responded:
"Thank you, Josephine, for sharing your wonderful experience with us! I'm delighted to know that Christin made you feel understood and went the extra mile to provide such personable care. Your appreciation for her efforts truly means a lot. If you ever need assistance or have questions in the future, don't hesitate to reach out."
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Emma Jackson

January 31, 2025

5  out of  5
rating by Emma Jackson
"Christin was so nice! She was on top of my issues immediately and quick to get back with me and make changes to my policy!"
We responded:
"Thank you, Emma, for sharing your experience! I'm happy to hear that Christin was able to assist you promptly and efficiently. Her dedication to addressing your needs is truly valued. If you have any more questions or need further assistance, feel free to reach out anytime."
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Ginae Eddins

January 28, 2025

5  out of  5
rating by Ginae Eddins
"Excellent customer service. Helped me update my information with my renters ins within a matter of minutes."
We responded:
"Thank you, Ginae, for your wonderful feedback! I'm glad we could assist you with updating your information quickly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Kade Hobbs

January 24, 2025

5  out of  5
rating by Kade Hobbs
"Christin provided excellent customer service and ensured I was taken care of in a quick and timely manner. Would give more stars if I could"
We responded:
"Thank you, Kade, for your wonderful feedback! I'm happy to know that Christin provided you with excellent customer service and ensured everything was handled promptly. Your satisfaction is our priority, and we appreciate your kind words. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
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Patrick Brooks

January 23, 2025

5  out of  5
rating by Patrick Brooks
"Great service meets all my needs"
We responded:
"Hey Patrick! Thanks a bunch for the awesome 5-star rating! We're so happy you're satisfied with our service. If you ever need anything else, just let us know! - Davis McCord - State Farm Insurance Agent, Germantown, TN"
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Spencer Hayes

January 17, 2025

5  out of  5
rating by Spencer Hayes
"Had a seamless, quick, and very kind appointment starting my own insurance today. Expect great service here! Actively looked for discounts that worked for me and that was such as blessing for someone who, to be honest, didn't really know what they were doing. If you feel the same way, it's a judgement-free zone here!"
We responded:
"Thank you, Spencer, for sharing your experience with us! I'm glad to know that your appointment was seamless and that you felt comfortable throughout the process. It's wonderful that we could find discounts that suited your needs. Our team is always here to help, and we appreciate your kind words about our judgment-free environment. If you have any questions or need further assistance, feel free to reach out anytime."
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Sally Summerlin

January 14, 2025

5  out of  5
rating by Sally Summerlin
"I have 6 different lines of insurance, Davis McCord State Farm’s Customer Service is exceptional!"
We responded:
"Thank you, Sally, for your wonderful feedback! I'm happy to know that our customer service has met your expectations across your six lines of insurance. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Allen Helms

January 14, 2025

5  out of  5
rating by Allen Helms
"Except for the whole 🔥 thing, I have been pleasantly surprised at the compassion and communication i have received from State Farm. Cristin and Eris have made a tragic situation survivable!"
We responded:
"Thank you, Allen, for sharing your experience! I'm happy to know that Cristin and Eris were able to provide the compassion and communication you needed during such a challenging time. We're here to support you, so please don't hesitate to reach out if you need anything else."
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Norman Davis

January 7, 2025

5  out of  5
rating by Norman Davis
"Great"
We responded:
"Thank you, Norman, for your feedback! I'm glad you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Wade Roberts

January 6, 2025

5  out of  5
rating by Wade Roberts
"Christin Kluthe is the best!!! Highly recommend!!!"
We responded:
"Thank you, Wade, for your enthusiastic recommendation! I'm glad to hear that Christin made such a positive impact. We're grateful to have her as part of our team. If you ever need assistance or have questions, feel free to reach out!"
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Monyetta Everett

January 6, 2025

5  out of  5
rating by Monyetta Everett
"Christin Kluthe is the best! Very personable and informative. She came highly recommended."
We responded:
"Monyetta, I'm happy to hear that Christin made such a positive impression! Her personable and informative approach truly stands out. Thank you for sharing your experience and for the recommendation. If you have any questions or need further assistance, feel free to reach out to our office."
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jacob tomlinson

December 28, 2024

5  out of  5
rating by jacob tomlinson
"Davis was very informative and helpful. Got me the best price he could."
We responded:
"Thank you, Jacob, for your feedback! I'm happy to know that you found the information and assistance helpful. It's great to hear that we were able to secure the best price for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Chiquita Harper

December 27, 2024

5  out of  5
rating by Chiquita Harper
"State Farm is great. My experience today with Christin was awesome. Very professional and knowledgeable of everything. Thanks Christin you’re the best."
We responded:
"Thank you, Chiquita, for sharing your positive experience! I'm glad to hear that Christin provided you with such professional and knowledgeable service. We appreciate your feedback and are here for any future needs or questions you may have."
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Valentia Taylor

December 26, 2024

5  out of  5
rating by Valentia Taylor
"Very professional!"
We responded:
"Thank you, Valentia, for your feedback! I'm glad you found our service professional. If you have any questions or need assistance in the future, feel free to reach out."
Profile photo of Denise Rose

Denise Rose

December 23, 2024

5  out of  5
rating by Denise Rose
"Awesome State Farm agent and office staff! Davis McCord helps us as needed, along with Cristin in the office. Call them for all of your insurance needs!"
We responded:
"Thank you, Denise! I'm happy to know that you find our team, including Cristin, helpful and supportive. We’re here to assist with all your insurance needs. Feel free to reach out anytime!"
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Chikira Brown

December 20, 2024

5  out of  5
rating by Chikira Brown
"Very helpful and patient with questions! Always answers the phone, 10/10 service"
We responded:
"Thank you, Chikira, for your wonderful feedback! I'm glad to hear that you found our service helpful and patient. It's great to know that our team is meeting your expectations by being readily available to answer your calls. If you have any more questions or need assistance in the future, feel free to reach out anytime!"
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Ashley Murray

December 20, 2024

5  out of  5
rating by Ashley Murray
"I enjoyed speaking with Christin, she helped resolve a minor issue with my account!"
We responded:
"I'm glad to hear that Christin was able to assist you with your account issue, Ashley! We appreciate your feedback and are always here to help with any future needs or questions. Thank you for choosing us!"